I’ve compiled a list of frequently asked questions for your convenience. If you have other questions, feel free to email me at Info@elizabethluna.com
General Questions
Q: Do you deliver every image you shoot?
A: No, I do not. I eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because I shoot with low apertures, sometimes I take a few extra shots to make sure I have the perfect focus. I don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so I spend hours doing that on my end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. I might snap a few extras of any of these moments to make sure I have a great shot with the ideal expression for the moment. With my expertise of processing millions of images each year, I may eliminate ones that I feel are duplicates and only deliver the best one.
Q: Have you shot at my venue before?
A: I have shot at hundreds of venues, so there is a good chance that I have. However, if I have not, I will arrive at the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. I also do extensive online research prior to your big day!
Q: Does your studio do headshots, individual portraits, family portraits, newborn shoots, commercial photography, Quinceaneras?
A: Yes, I have experience in many fields of photography. Feel free to contact me!Q
Q: My venue is very dark. How does your studio handle these situations and can I see samples?
A: I have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, I will set up additional lighting to ensure I get focused pictures. Some chapels do not allow for flash photography; and for that reason, I shoot on camera’s with superb low-light performance and lenses with low apertures.
POST PRODUCTION QUESTIONS
Q: Do you touch up all the images in our image download?
A: Yes I do. Every image I deliver is post produced with my unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
Q: What do you mean by “touching up” the photos?
A: “Touching up” in our studio is the same as our signature (standard) post-production. See the question below for clarification.
Q: What is the difference between advanced and custom; and why are there additional costs for a custom retouch?
A: Advanced post-production includes touch-ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. I charge hourly for the custom post-production as the time required ranges depending on the complexity of the project.
Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
A: For a variety of reasons, we have to charge for the time in between events. The fact is, I am never truly resting during the day, whether I’m backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, I use that “downtime” to take you and your significant other out for a photo session or more family portraits.
Q: What happens if we go over the contracted amount of time?
A: I understand that not everything goes as planned during a wedding. I never pack up before the contracted time, and moreover, I am not leaving on the dot when the contracted time is up. Instead, I will ask you at the end of your contracted time whether or not you would like to extend. If you would like me to stay, I will charge the rates specified in your contract rounded to the closest 30-minute increment.
Q: Why do we need to charge for additional coverage?
A: I have dedicated the entire day to your wedding, so I won’t be racing off to catch other plans that evening. However, I need to charge for additional coverage. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
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